It is our policy to protect customers’ privacy and we shall ensure compliance with all applicable privacy law, including the Personal Data (Privacy) Ordinance. Email address and other personal data (including but not limited to your name, address, telephone number, etc) collected by Sino Group through this website are to be provided voluntarily by you.

 

We do not collect any personally identifiable information from customers during their browsing of our websites. When customers visit our websites we record their visit only as a 'hit' and do not collect any personal data from them. We will, however, make a record of their visit that shows only the Domain Name Server address, part of their e-mail address, and of the pages visited. We use such information only for preparing general statistics on the usage of our websites.

 

Generally, we collect personal data in order to:

understand users' needs so as to provide better service;

follow up on comments and other messages that Users submit to Sino Group through its website;

market and promotional efforts by and on behalf of Sino Group during which suitable opt-out facilities will be provided.

 

If personal data are collected in the process of making enquires or submitting applications for services provided by different operations within our Group, you will be informed of our websites of such purposes and uses, including the extent of their transfer and disclosure; and the right of access to and correction of the collected personal data.

Personal data collected by us will not be sold or transferred out of Sino Group and its subsidiaries or associated and/or related companies except as provided hereinbelow or with your consent.

 

In cases when we have reason to believe that disclosing your personal data is necessary to identify, contact or bring legal action against someone who may be violating these Terms or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities, we may disclose your personal data. We may also disclose or access your personal data when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service and improve our services.

 

Sino Group reserves the right but undertakes no duty to review, edit or otherwise change this policy at its sole discretion and without notice.

 

We will take appropriate measures to safeguard data security. However, given the nature of internet, we cannot guarantee security of data transmission over the internet. Accordingly despite our effort to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us, or to or from our online product or services. You transmit all such information at your own risk. However, once we receive your transmission, we use our best endeavours to ensure its security on our own systems.

 

Should customers have any queries about our privacy policy and practice, please write via e-mail to info@sino.com or via mail to 11/F-12/F, Tsim Sha Tsui Centre, Salisbury Road, Tsim Sha Tsui, Kowloon.

 

In case of discrepancies between the English version and Chinese version in respect of all or any part of this policy, the English version shall prevail.